i got my personal account back, changed my pasword, but my 2fb groups and my page , I can't connect to anymore, this person took over! Filed a report for my Page, but can't seem to file a report for my groups anywhere.
How long does this take for facebook to look at it?
Can anyone help me please, djees all those years of work, poef, gone! (haven't clicked any links)
any hero out there? xxxxxxxx
desperat LIZZY
its 4 am, been working on this all night, took a sleeping pill and hope i can sleep, was supposed to visit my mom tomorrow, my gosh 🙁
If you are the group owner, then they shouldn't be able to take you off completely - there is a way to report this, as I thought I had seen it somehwere recently. Let me see if I can find it.
@ohnoo_not_her Did you go through this yet: EDIT: it's not letting me post this for some reason - https://www(dot)facebook(dot)com/hacked ?
If you are the group owner, then they shouldn't be able to take you off completely - there is a way to report this, as I thought I had seen it somehwere recently. Let me see if I can find it.
he has taken over the group as an admin and thrown all other admins out, myself, my page,my partner and someone else; none of those 4 have control over any of my 2 groups.
and he now asked 400dollar if people want to buy the group
@ohnoo_not_her Yeah, he quoted me $70 - report it by going to https://facebook.com / hacked and they should take care of it.
@andy yes, but that only recovers my personal account, and I changed that password , twice, with 2 step verification now, but I'm thrown off everywhere from each. Maybe Diane, who I appointed helper on the page, can still login as an admin and kick him out somehow
@andy this just takes me to a choice of personal accounts hack, which i already fixed,but he took out all the admins, giving me no control over the groups and page.
that link takes me going to my personal accounts again, which i did, not the groups. could file a report somehow though for the page, I'm not sure how long facebook will take a look at it. thanks!
@ohnoo_not_her if you click the second option, then you won't be able to report anything?
Do you have a business account?
You may be able to report things through there.
EDIT: hmm, note to self - fix the FB link issue - here is the link again (just add periods where you need to) - https://www facebook com/business-support-home/contact-support
@ohnoo_not_her if you click the second option, then you won't be able to report anything?
this just takes you back to your own personal account, which I restored,not to a group posibility
Do you have a business account?
You may be able to report things through there.
EDIT: hmm, note to self - fix the FB link issue - here is the link again (just add periods where you need to) - https://www facebook com/business-support-home/contact-support
yes, i have a business account,let's see where this takes me,haven't seen this link yet thanks!
I cant fill in that form:
not with ID number, not with name , he threw me of and diane probably to!
@ohnoo_not_her Lizzy, only just seen this, sent you a PM.
I can add and delete posts as normal, but you didn't give me full Admin access, so I don't have access to the settings, etc...
yes, i have a business account,let's see where this takes me,haven't seen this link yet thanks!
I cant fill in that form:
Don't worry if the names aren't the same - just say that it's connected with something else. Use the info that you have to get to the live chat section so that you can talk with someone about the situation.
@ohnoo_not_her Lizzy, only just seen this, sent you a PM.
I can add and delete posts as normal, but you didn't give me full Admin access, so I don't have access to the settings, etc...
My PAGE luckily is restored now (because I filed report at 4am last night? ) and threw out one person, my africa page has been taken over aswelll, but that's not important now, Trying to get my groups back now. Gosh, this is so complicated and user unfriendly. gave you full access now for my page.