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Log in issues

11 Posts
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Posts: 56
Topic starter
(@keydah_keys)
Estimable Member
Joined: 10 months ago

Hey guys is something going on with the site? I an having a hard time logging in. I have changed my passcodes three times now and i still cant log in on my ipad. It is the same log in password i used to log in by phone, of which i am using to type this message. 

10 Replies
Posts: 56
Topic starter
(@keydah_keys)
Estimable Member
Joined: 10 months ago

Safari search engine is giving me this lockout. Its the same password, im using to type from my phone using the Brave search engine. It keeps saying verification failed and/or show me a screen that says this website doesn't exist. 

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3 Replies
(@nemira)
Joined: 10 months ago

Trusted Member
Posts: 36

@keydah_keys It happened to me, too, when I used Brave. The problem disappeared when I used Chrome. This is not the first time this issue has occurred. The message was that the Google reCaptcha token was missing.

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Andy
 Andy
Admin
(@andy)
Joined: 10 months ago

Member
Posts: 161

@nemira Thanks for this! Yeah, we were able to diagnose that Chrome worked late last night. I'll dig deeper into why Brave (and more specifically why the Google Token is missing) here in the next day or two. Thanks once again for the explanation and screenshot!

 

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(@keydah_keys)
Joined: 10 months ago

Estimable Member
Posts: 56

@nemira thanks i thought it was just me.

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Posts: 56
Topic starter
(@keydah_keys)
Estimable Member
Joined: 10 months ago

If anyone sees Clear Perception IDK in reddit asking a mod to message her that is me. Im even getting locked out using the Brave Browser now. The Website can not verify me. 

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2 Replies
(@rohanm)
Joined: 10 months ago

Honorable Member
Posts: 295

Posted by: @keydah_keys

If anyone sees Clear Perception IDK in reddit asking a mod to message her that is me. Im even getting locked out using the Brave Browser now. The Website can not verify me. 

Hey Kida,

Do you still need a mod to message you on Reddit, or are you all good now?

 

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(@keydah_keys)
Joined: 10 months ago

Estimable Member
Posts: 56

@rohanm i was able to get in contact with andy. Im at work now.

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Andy
Posts: 161
 Andy
Admin
(@andy)
Member
Joined: 10 months ago

Can you share the image that you're getting.

Often-times if you reset your password too many times, or try to make too many login attempts, then the server will automatically auto-ban your IP address for a couple of hours.

I would first clear your cache on your Ipad, and try again to see if you can log in, and if you can't, then please log out of your phone, and log back in with your phone to confirm that you are using the correct password.

If that doesn't work, then please let me know and I'll investigate further on my end to see what I can do.

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Posts: 56
Topic starter
(@keydah_keys)
Estimable Member
Joined: 10 months ago

Andy, i have done all of what you asked and i still can not log in on my own. The only way i am able to speak to you now is through a glitch. The reset link for my password sent to my email address some how, "Auto" logged me into my account. But when i tried to log in on my own by actually performing a search for the platform using safari or the brave browser my password does not work. 

it keeps saying "Verification failed" and key is expired? Whatever that means. I didn't get a screen shot of the key expire notice but i have two others of what it says from my side and the reason why i cant log in. 

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1 Reply
Andy
 Andy
Admin
(@andy)
Joined: 10 months ago

Member
Posts: 161

@keydah_keys I've sent you a DM to follow up on this.

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